We’re sorry to hear about the issues you’ve experienced with your Los Angeles Design Wrap Pens, as some were leaky and a few have already broken. This isn’t the quality we aim to deliver, and we completely understand your disappointment. To help us look into this further and determine the best solution, please reply with clear photos showing the affected pens. This will allow us to properly assess the matter and assist you promptly. We look forward to your reply.

Thank you so much for your thoughtful review. We’re delighted to hear that you’re happy with your Los Angeles Design Wrap Pens and that they write well! It’s great to know the special deal worked out for you. We also truly appreciate your insight about the image wrap. You're absolutely right, highly detailed photos can sometimes appear differently in print, especially on smaller items like pens. Your suggestion to use simpler, less intricate images is a helpful tip for future designs, and we’ll be sure to share your feedback with our team for continued improvement. If you ever need guidance on optimizing your artwork or selecting the best format for a product, we’re here to help. For any future orders or questions, feel free to reach out to our Customer Support team at 0800-028-6962, or visit our Help Center (https://www.vistaprint.co.uk/customer-care/help-centre/) for assistance. Thanks again for choosing VistaPrint. We truly value your input and support!