Shipping & Delivery: Everything you need to know
Whether you’re ordering in advance or need products as quickly as possible, we’re here to help. See below for details about our delivery options, speciality products and more.
Delivery options & costs
At VistaPrint, we have a number of delivery options to fit your needs. Check out the chart below for costs and delivery times based on your order value (VAT included).
Orders are processed and shipped within 1–2 business days. Timelines below include both processing and delivery time.
Fees and timing for domestic delivery (for international rates, please refer to the checkout page)
| Delivery Method | Delivery Time | Orders < £35 (inc. VAT) | Orders Between £35 – £40 (inc. VAT) | Orders Between £40 – £55 (inc. VAT) | Orders Between £55 – £110 (inc. VAT) | Orders > £110 (inc. VAT) |
|---|---|---|---|---|---|---|
| Rush | 2 business days | £10.95 | £12.95 | £12.95 | £12.95 | £19.35 |
| Express | 4 business days | £5.95 | £7.45 | £7.45 | £7.45 | £14.85 |
| Standard | 6 business days | £5.50 | £5.50 | £5.50 | FREE | FREE |
| Economy | 10 business days | £4.50 | £4.50 | FREE | FREE | FREE |
Cut-off times and next-day delivery
We know you’re eager to get your order, so here’s how it works:
- Orders placed before 8pm GMT are processed the same day for next-day delivery.
- Orders placed after 8pm GMT? No worries — we’ll start processing them the next business day.
- Our delivery options are updated daily at 8pm GMT (9pm CET), so you’ll always see the latest choices.
Important things to keep in mind:
- Some products might have specific delivery restrictions, so be sure to check the product details before ordering.
- For international orders, delivery times and costs depend on your location — you’ll see the exact details at checkout.
International orders
We're happy to deliver internationally to the following countries:
| Austria | Belgium | Cyprus | Czech Republic |
| Denmark | Finland | France | Germany |
| Gibraltar | Greece | Iceland | Ireland |
| Israel | Italy | Luxembourg | Malta |
| Monaco | Netherlands | Norway | Poland |
| Portugal | Spain | Sweden | Switzerland |
| United Kingdom | Greenland | Liechtenstein |
Delivery exceptions
We’re always working to get your VistaPrint products to you as quickly as possible. Here are tips to get the latest and greatest delivery details:
- Check product pages for accurate estimates: Our product pages are the best place to get the most up-to-date delivery estimates. Just enter your country and postal code to see what’s available for your location.
- Customisation matters: Delivery times can change based on product attributes like paper stocks, finishes or custom shapes.
- Cut-off times for next-day delivery: If you’re aiming for next-day delivery, check the product description for specific cut-off times.
Please note: During busier periods, preparation times may be longer. However, estimated arrival dates are always updated at checkout prior to purchase and cannot be changed
Frequently asked questions
Q: Can I get free delivery?
A: Yes. Enjoy free economy delivery on orders over £40.
Q: Will my order be trackable?
A: Your order is almost always trackable. The only exception to this is for orders dispatched to a postal box.
Q: Do I get tracking info? Where can I find it?
A: Once your order is dispatched, we’ll send you a confirmation email (be sure to check your spam folder) that includes the delivery method, estimated arrival date and other tracking details (if available). You can also find it in your order history.
Q: Which carriers do you use?
A: This depends on the speed you select. We determine which carrier to use for your order based on a variety of factors, such as products purchased, delivery address, size/weight of the order and delivery time selected. Some of our main carriers are DPD and Royal Mail.
Q: Do you deliver internationally? To which countries do you deliver?
A: Yes. We deliver to over 20 countries. Check the ‘International Orders’ section above for the full list.
Q: Who is responsible for taxes and duties on international deliveries?
In most cases, VistaPrint covers all import taxes and duties for international orders, so you won’t face any surprise delivery fees.
However, due to local regulations, customers in the following locations are responsible for paying these charges upon receipt:
- France: Mayotte, Saint Barthélemy, French Guiana, Guadeloupe, Saint Martin, Martinique, New Caledonia, French Polynesia & Réunion
- Spain: Canary Islands
- UK: Jersey, Gibraltar & Isle of Man
- Denmark: Faroe Islands, Greenland
- Germany: Büsingen, Heligoland
- Finland: Åland Islands
- Italy: Campione, Livigno
- Israel
- Cyprus
- Iceland
- San Marino
- Vatican City
Q: At what time will my order be delivered?
A: Normally all deliveries will be made within normal working hours from Monday to Friday. Obviously, bad weather and carrier delays can happen, but if your order doesn’t get there on time, you’re not satisfied — and neither are we. Contact us and we’ll make it right.
Q: Do you offer next-day delivery?
A: Yes, for some products we offer next-day delivery. Just make sure you place your order between midnight and 11am (GMT) on business days. If you order after 11am (GMT), your order will be processed the next business day and delivered the following day.
Q: My package was supposed to arrive today but I haven’t received it yet. What should I do?
A: Packages are typically delivered by 6pm in your time zone daily. If it’s not there yet, check your tracking info in your Order History or Contact us and we’ll be happy to help.
Q: Do you offer pick-up points? If so, what is the fastest delivery time to a pick-up location?
A: Yes, we offer pick-up locations (Royal Mail) for most of our products. However, this service is not available for certain items, such as large products or photo books. Delivery times vary depending on the product, but delivery to a pick-up point can take as little as 4 days for our fastest-available items. Please note that delivery times may differ based on the specific product.| ---------- | ---------- | ---------- | ---------- |
| Austria | Belgium | Cyprus | Czech Republic |
| Denmark | Finland | France | Germany |
| Gibraltar | Greece | Iceland | Ireland |
| Israel | Italy | Luxembourg | Malta |
| Monaco | Netherlands | Norway | Poland |
| Portugal | Spain | Sweden | Switzerland |
|United Kingdom | Greenland | Liechtenstein | |