Could have been better
4 Dec 2023 | Richard
Response from Vistaprint Customer Care Team:
Thank you for sharing your feedback, and we appreciate your honest assessment of your new banner. We're pleased to hear that you loved certain aspects, but we sincerely apologize for the challenges you faced with the stiff poles and frayed edges. We've gone ahead and processed a replacement order for the affected banner at no additional cost to you. Details of this replacement can be viewed in the order history of your VistaPrint account. Please feel free to reach out to us for any future product- or design-related queries so we can help.
