We deeply regret that the logo stitching on your BagBase® Molle Utility Crossbody Bag did not meet your expectations and appeared substandard. Upholding high-quality standards is a top priority for us, and we are sorry that this experience fell short. To better assist you, we kindly ask that you reply to this email with images clearly showcasing the issues you’ve encountered. These visuals will help us assess the situation thoroughly and work toward a resolution that meets your expectations. We look forward to your response and appreciate the opportunity to make things right.