Sol’s® Buzz Cap

It is good to know that the embroidery is acceptable. We genuinely regret that the quality of your hat is unsatisfactory and that the fit and thin fabric did not meet your expectations. Our product specifications state that this specific style features a pre-formed peak and is made from 100% cotton, but we are very sorry that the structured shape and material did not provide the look you wanted. We have a wide variety of other hat styles available on our website, and we would be more than happy to help you with choosing a more suitable option that fits your personal style perfectly. If your request is urgent and you need an immediate solution, please reach out to our Customer Support team via: https://www.vistaprint.co.uk/customer-care/help-centre/.

We're truly sorry to hear about your disappointing experience with your recent purchase. Your satisfaction is incredibly important to us, and our check into the concern has indicated that our care team was able to assist with having a resolution provided regarding the concern. If you have any future product or design-related queries, please don't hesitate to reach out to us, so we can help.