We’re sorry to hear that the fit of your hat was tight and uncomfortable, and that the design didn’t meet your expectations. We sincerely apologize for any inconvenience this has caused. If you’d like, you’re welcome to order another style that may be a better fit. Additionally, if you could send us some images of the hat, we’d be happy to review them and look into this further to find a solution for you. We appreciate your understanding and are committed to resolving this for you. If your request is urgent, and you need immediate assistance, please don’t hesitate to contact our Customer Support team directly at: https://www.vistaprint.com/customer-care/help-center/. We’re here to help!

We’re very sorry to hear about your experience with your order. We completely understand your frustration regarding the damaged packaging, poor quality, and the delayed delivery—especially after paying for expedited shipping. To help us resolve this as quickly as possible, could you please send us a photo of the damaged item and packaging? Once we receive it, we can review your case and discuss the best way to make it right. Thank you for your patience and for bringing this to our attention. If your request is urgent and you need an immediate solution, please reach out to our Customer Support team via https://www.vistaprint.co.uk/customer-care/help-center/

Thank you for sharing your feedback with us. We’re sorry to hear that the color of your trucker caps didn’t match your expectations based on the online preview. We appreciate you bringing this to our attention, as feedback like yours helps us improve how product colors are represented on our site. Upon reviewing your account, we can see that you’re already being assisted by our Care Team via email regarding this concern. We kindly ask that you check your inbox and reply to their message so they can proceed with the resolution for you as soon as possible. We appreciate your patience and understanding while we work to make this right.