The product is of good
11 Apr 2025 | Sandra S.
Response from Vistaprint Customer Care Team:
We’re delighted to hear that the Heart-Shaped Stress Reliever is of good quality, but we regret to learn that the size of the printed logo did not match the representation shown during the ordering process. We understand how important it is for the design to meet your expectations, and we sincerely apologize for any disappointment caused. To assist you further, we kindly recommend providing clear photos of the printing quality errors noted, including the size of the printed logo. This will allow us to thoroughly review the issue and work with you to find the best resolution possible. Whether you’d prefer a replacement or another suitable option, we’re committed to ensuring you receive a product that aligns with your vision. Rest assured, your feedback will be shared with the relevant team for production review and improvement. We appreciate your patience and look forward to resolving this matter to your satisfaction.