Not sure ...
14 Jun 2022 | Glenn the Boss
Response from Vistaprint Customer Care Team:
We apologise for the delay and any trouble this has caused. We'll immediately escalate this to the appropriate department. We double-checked and discovered that the order had been delivered. We see that a full refund has been issued. Please keep the pens if you'd like. We would like to make up for the delay and any issues it has caused.