26 Jul 2023 | David
Response from Vistaprint Customer Care Team:
Delivering products that meet our customers' expectations is our priority, and we regret that we fell short in this instance. Definitely, not the quality we aim to provide, and we apologize for the inconvenience caused. We're more than willing to make things right for you. Kindly respond to this email with the images of the Pen received, and we'll work with you to find a solution that you'll be pleased with. Thank you for bringing this to our attention, and we look forward to hearing from you.