Nash Black Ink Ballpoint Pen with Full-Colour Print

Thanks for sharing a review. We regret your dissatisfaction with our pens' print quality. We sincerely apologize for the disruption, as your satisfaction is our primary concern, and we're eager to assist you further. In order to report your feedback for quality assessment and determine the best course of action to make things right for you, we sent you an email requesting images of the pens you received, and we are eagerly awaiting your reply.

Thank you for your review on the pens. We're saddened to know that the print results for your logo are disappointing. For future orders, we recommend reviewing the product specifications for best results, which includes the placeholder size. The placeholder for this pen is 0.8 cm x 6 cm. 0.8 cm is small height. A recommendation would be to use a logo that can be maximized horizontally for a larger output. Please also use the preview button to see how your design will appear on the item. It shows the design small, especially the tagline below. Kindly reply to this review email with images of the print results, as well a revised high resolution design that can be maximized. You may also contact customer care at 0800 028 6962 for assistance.