Thank you for sharing your feedback. We're sorry to hear about the image and size issues with your Sol’s® Island Towel 30x50 and truly apologize for the inconvenience. Please know that your concerns have been shared with our team for review, and we’re committed to resolving the matter. While we understand the feedback shared, the information and visuals of each material is shared on the page with the Towel for review prior to selecting and ordering. We’d appreciate the opportunity to look into this further and provide the best possible resolution. If possible, please reply to this review with photos of the item you received, especially highlighting the issue. This will greatly assist our team in assessing the concern. Your feedback has been shared with our product and quality teams as part of our ongoing efforts to improve consistency and customer satisfaction. We truly value your input and hope to make this right for you.

We regret to learn that the final rendering of your Sol’s® Island Towel did not meet your expectations. Ensuring your satisfaction is our top priority, and we are committed to resolving this matter promptly. To assist us in addressing your concerns, please reply to this email with images that clearly highlight the quality issues you have encountered. Upon receipt, we will work closely with you to find a solution that meets your satisfaction. We appreciate your understanding and look forward to your response.