We're happy to hear that you're pleased with the print quality of the towel. However, we are sorry for the dissatisfaction with the quality. Meeting your expectations is important to us, so we sincerely apologize for any inconvenience this may have caused. We took the necessary actions to make this right, and you should be receiving an email shortly with the details. Thank you for bringing the issue to our attention. We'll ensure to pass your feedback to the team for review.