We're really sorry to hear about the issues you’ve had with the keyrings. It’s disappointing to learn that the stitching started coming apart and that many of them unraveled. To help us resolve this, please respond to this email with images of the keyrings showing the stitching issue. This will allow us to assess the situation and determine the best way to address it. Thank you for bringing this to our attention, and we look forward to resolving it for you.

We are ecstatic that you found our keyrings satisfactory.

We regret to hear that the quality of the clips didn't live up to your expectations. This is not the kind of quality we aim to provide. To set things right, we've credited the order cost and an email should've been sent to confirm this. The credit can be used to place a new order for different Keyring selections. We hope this is helpful. Rest assured your feedback will be shared with the relevant team for review and improvement. Should you need additional assistance, please feel free to reach out to our support at 0800-028-6962.