Thank you so much sharing your feedback on the keyrings. We understand that you would like to see more from us as we have let you down with the quality. We'll be sure to pass this feedback over to our team for consideration and improvement.

We're very sorry to hear that the logo turned out smaller than expected on the product ordered and apologize for any inconvenience caused. In an effort to resolve the matter, we've sent you an email with details of the steps taken on your account. We hope this helps.

It saddens us to learn some Torch Keyrings are not lighting up and that you are unhappy with the logo size. In an effort to resolve the matter, we have taken the necessary steps on your account to address the issue. An email with additional information about the solution will be sent to you. For future reference, the printable area is 0.85 cm x 3.2 cm, as such we don't recommend putting several lines of text accompanied by a logo. Your concern will also be shared with the appropriate team for review.