We're truly sorry to hear about your experience with the keychain you received. It is very disappointing to learn that the logo was unreadable, and we completely understand your frustration, especially when the quality did not meet your expectations. We sincerely apologize for this issue. Please send us some images of the item, so we can review the problem in more detail and work toward a solution. We appreciate your understanding and are committed to resolving this as quickly as possible.

Thank you for taking the time to share your feedback about the Bottle and Can Opener Key Chain, and we’re genuinely sorry that the print quality and logo alignment didn’t meet your expectations. We know how important it is for your custom products to reflect both quality and precision, and we understand how disappointing it can be when those standards aren't met. We’ve reviewed your account and confirmed that one of our support representatives has already assisted with this concern and arranged the necessary steps for your order. We hope the replacement provides a much better experience and brings the design to life as you intended. Please know your feedback has been shared with our product team for further review, as part of our ongoing commitment to improving our products and services. Details like yours help us move closer to the high standards we strive to maintain. Thank you for allowing us the opportunity to make things right. If there’s anything more we can do to help, don’t hesitate to reach out.

Thank you for sharing your feedback, and we're sorry to hear that the keyrings did not meet your expectations. We’d like to clarify that the design space for this particular item is approximately 0.6 cm in height, which does limit how large the text and details can appear. That said, we want to ensure you receive a product you're happy with. To better assess the situation, could you please share images of the keychains received? This will help us compare them with the submitted design and determine the best way to move forward. We appreciate your time and look forward to resolving this with you.

Thank you for your five-star review on the bottle and can opener. We appreciate your feedback and are delighted to hear you found the opener useful for your business.

We're truly sorry to hear that the bottle openers failed to meet your expectations. Thank you for taking the time to voice your concern. We’ll use your feedback to improve our services and products. To make up for this, we've gone ahead and issued a merchandise credit to your account, which is valid for 1 year. It can be used to place a second order for the same amount.