We are sorry for the inconvenience and regret to hear that the print did not hold up as expected after a short period of use. This is certainly not the experience we want you to have with the Vasa Vacuum Insulated Bottles. Please reply to this email with photos of the received item, clearly showing the areas where the print is coming off, so we may review the issue further and assist you with an appropriate solution. We look forward to your reply.

Thank you for sharing your feedback. We are really sorry to hear that the logo began to scratch off after just one day, that’s definitely not the durability we aim to provide. To help us look into this further, please reply to this email with a photo of the affected bottle. Once we can review the issue, we’ll be able to assist you with the best resolution.