Product needs review
28 Aug 2024 | Jonny | Verified Buyer
Response from Vistaprint Customer Care Team:
We're extremely sorry about the printing issue on the Avenue™ Hearth Ceramic Mug with Wooden Coaster – 400 ml you received. This is not a VistaPrint experience we want you to remember. Allow us to assist you. Looking at the Design Edit page of this product, the artwork may seem big from the screen. However, when you check the preview, with the actual product, you may notice that it became a bit smaller from the edit page. As a gentle reminder since our printing system is automated and has no human intervention, the submitted file was printed as it is. Furthermore, we recommend always checking the preview before proceeding to ensure correctness prior to ordering your products. For future orders, if you need any additional help before completing your order, please don't hesitate to get in touch with us.