You'll need to do the following:

Present the order confirmation email
Supply a government-issued photo ID
- National ID Card
  - Issued by many EU countries
  - Government-issued
  - Includes photo and personal information
- Passport
  - Widely accepted internationally
  - Contains photo and personal details
  - Serves as proof of citizenship
- Driving License
  - Valid with a photo
  - Check acceptance with the specific courier or delivery service
- Residence Permit
  - Accepted for non-EU citizens in EU countries
  - A valid form of identification
Sign for the package

Note: The full name on the ID must match the full name on the package label.

Help is here.