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Where can I find my missing projects?
Last updated 18 November 2024

Follow these steps to find your projects:

 

  1. Check in My Account > My Projects

  2. Some designs created before 2023 may have been archived, if this is the case look for the following message in ‘My Projects’

 

 

  1. Ensure you are signed into the correct account as some users may have accounts under multiple email addresses. 

  2. If you still cannot find your project, please contact our customer care team and we will be happy to try to help you locate your project.

 

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