Sol’s® Regent T-shirt

Thank you for taking the time to leave your review. We are truly sorry to hear that you experienced a delay with your shipment and that you are unhappy with the quality of the items you received. Upon checking your account history, we can confirm that one of our Care Specialists has already assisted you with the shipping concerns and has taken the necessary corrective actions regarding your delivery. We want to make sure the quality issue is properly addressed as well. Could you please respond directly to this email and share a few more details about what went wrong with the quality of your items? Once we receive your reply, we will review the information and work closely with you to find a suitable resolution. We look forward to hearing from you.

Thank you for your feedback, and we’re very sorry to hear about your experience with the print quality. We understand how frustrating it must be, especially given your expectations based on the original bright and colourful image. We take concerns about colour accuracy seriously and would like to review this further. Could you please reply with a clear photo of the T-shirt showing the print issue? This will help us better assess what happened and assist you further.