Thank you for your feedback, and we sincerely apologize for the issues you experienced with your order. It’s unacceptable that your item arrived late despite selecting expedited shipping, and we understand how frustrating that must be. Additionally, we regret that the placement of your logo did not match your design. We'd love to make it right by having your shirt replaced with the logo in the correct place. Your order history will reflect the changes under the same order number with the same shipping speed. We'll have your experience passed on.

We're glad to hear that you find the quality of the T-shirt itself to be very good, however, we apologize for the inconvenience caused by the size as well as with the print. Your feedback regarding the size will be taken into consideration as we strive to improve our sizing accuracy. As for the printing, kindly note that the Decoration Technology or Printing used for this specific shirt is "Heat Transfer" which will have a firm and plastic feel. This information is available on the product page, so we recommend checking it before placing an order to ensure that proper expectations are set. You may consider getting the ones with "Direct-to-Garment" print. If you have any further questions or concerns, please don't hesitate to reach out to us.

Your feedback is greatly appreciated, and we are always delighted when our customers are pleased with the outcome of our products. Thank you.