We are sorry to read that the final rendering of your snake hoodie did not meet your expectations. Simply, we would like to inform you that our printing system is automated, it prints your creations identically to what you have designed on your account. To get this issue fixed, our design team knows the nuances of presenting your hoodie in an aesthetically pleasing manner. It only takes a 24 to 48-hour turnaround to fix your design. Here's a link that will surely help you with your interests:https://www.vistaprint.com/design. To remedy the situation, we are in the process to review your request and we will communicate an email shortly with more details. Thank you for bringing this to our attention and we hope you will grant us the opportunity to improve your image of us. We will remain at your disposal for further assistance.