Gildan® Heavy Blend™ Crewneck Jumper Comfortable elegance.

We are very sorry to hear that the weight of the fabric did not meet your expectations, especially since you found the embroidery itself to be acceptable. To help clarify, this Heavy Blend jumper is made from a pre-shrunk blend of 50% cotton and 50% polyester with a standard product weight of 390g, which is designed to provide durability and moderate warmth without being overly bulky. We completely understand if you prefer a more substantial feel, and we want to advise that we do have thicker options available for our jumpers if you need a heavier garment. We would be happy to help you browse these alternatives, and we highly recommend looking specifically for items listed with 100% heavy cotton or a higher fabric gram weight in the product specifications to ensure you get the exact thickness you desire. If your request is urgent and you need an immediate solution, please reach out to our Customer Support team via: https://www.vistaprint.co.uk/customer-care/help-centre/.

Thank you for your feedback! We’re glad to hear the embroidery came out perfectly, but we understand your disappointment regarding the sweatshirt’s volume and warmth. As stated on the product page, this sweatshirt is made from pre-shrunk 50% cotton and 50% polyester, which provides a lighter feel compared to heavier blends. Please know that your concerns will be shared with our team for review.