Fruit of the Loom® Classic Set-In Sweatshirt

Response from Vistaprint Customer Care Team:

Thank you for sharing your feedback. We regret that the printed version of your hoodie failed to replicate your design artwork. Your comments are very helpful in pointing out areas where we can make our products better, and we'll pass them along for review and enhancement. One of the cornerstones of our business is offering high-quality items, thus we regret if we fell short of your expectations in this instance. To make it up for you, we have processed a free replacement order for a new sweatshirt. You can check the status by navigating to your Order History under My Account and using the same order number.

Response from Vistaprint Customer Care Team:

We are sorry to read that the final rendering of your sweatshirt did not meet your expectations. We are committed to maintaining your total satisfaction. As a result, we have fixed the photographic and saved the correct copy in your cart to check. If you're satisfied with the new version of the sweatshirt you can place your order at any time. We are in the process to review your case and we will communicate an email shortly with more details. Thank you for bringing this to our attention and we hope you will grant us the opportunity to improve your image of us. We will remain at your disposal for further assistance.