We’re very sorry for the issue with your Fruit of the Loom® Classic Set-In Sweatshirt. We understand how disappointing it is to receive the logo printed upside down, and we truly regret the inconvenience this has caused. Likewise, we’ve checked your design and can confirm it was correct, the problem occurred during printing. To resolve this, we’ll process a replacement at no cost. You’ll also receive an email confirmation shortly for your reference. Again, our sincerest apologies for this mistake, and thank you for giving us the chance to make it right.

Thank you for your review, and we're really sorry to hear the print size wasn’t quite what you expected. The print area on sweatshirts is limited to a 30cm x 25cm space, and your square design was automatically sized to fit within those dimensions. That said, we understand how disappointing it can be when the final result doesn't match what you envisioned. If you'd like a larger look, we recommend adjusting the design so it fills more of the available space and we're more than happy to help with that or offer guidance to get it just right. Your satisfaction matters to us, and we’re here to assist you however we can.