Thank you for taking the time to share your feedback on the Fruit of the Loom® Quarter‑Zip Sweatshirt. We’re very sorry to hear that the fabric quality, embroidery consistency, and overall fit did not meet your expectations, especially since you intended to use these during customer interactions. We truly appreciate you providing photos as well, as they help us better understand the concerns you experienced. After reviewing your account, we can confirm that one of our support representatives has already assisted you and taken the appropriate steps to address your order. Please know that your comments have also been forwarded to our product team for further review as we continue working to improve both quality and consistency across our apparel offerings. Thank you for your understanding and for giving us the opportunity to assist. We hope to provide you with a much better experience in the future.

We regret to hear that the logo was not printed correctly on the sweatshirt you ordered. We understand your disappointment and apologize for any inconvenience caused. This is not the type of service we want our customers to have. Thank you for reaching out directly to customer care, so they could assist you right away. Your business is extremely valuable and important to us, so it really saddens us that we were not able to provide you with a replacement for your event. This is not a typical experience, so we hope you will consider us again in the future.