Thank you so much for sharing your experience. We’re really glad to hear that the previous jumper has been useful for your husband’s outdoor work, though we completely understand your concern about the printed logo fading with frequent wear and washing. Choosing embroidery was a great move, it typically offers much better durability, especially for garments that go through tough conditions and regular laundering.

We're really sorry to hear that the sizing didn’t meet your expectations. While we aim to provide accurate sizing, there can sometimes be slight variations depending on the style or manufacturer. We genuinely appreciate you bringing this to our attention—it helps us improve. If you’d like, we’d be happy to assist with a replacement so we can find a solution that better suits your needs. Just let us know how you’d prefer to proceed, and we’ll make it right.