Sol’s® Pasadena Women's Short-Sleeve Polo

We are truly sorry to hear that the polo shirt was smaller and thinner than you expected, despite taking measurements beforehand. We understand how frustrating it is when an item does not fit as anticipated. This specific polo is crafted from 100% ringspun cotton in a traditional piqué knit, and it features shaped side slits and shaped seams designed for a more tailored, fitted silhouette, which can often feel snug compared to standard relaxed-fit apparel. We strongly recommend consulting the specific size chart provided for this item before making your next purchase, as sizing can vary depending on the garment's cut and fabric weight. We are always here to help you find the right size and ensure your next order is a comfortable fit. If your request is urgent and you need an immediate solution, please reach out to our Customer Support team via: https://www.vistaprint.co.uk/customer-care/help-centre/.

We’re glad to hear the top is good quality, and we sincerely apologize that it fits on the smaller side than expected. To help ensure a better fit next time, we recommend reviewing the size chart before placing an order, as measurements can vary by style. We appreciate your feedback and will share it with our team.

Thank you so much for sharing your feedback. We’re truly sorry to hear that the Sol’s® Pasadena Women's Short-Sleeve Polo – Size L didn’t meet your expectations in terms of fit. We understand how important accurate sizing and comfort are—especially when ordering apparel for professional use or team wear—and we appreciate your thoughtful comments about the style and embroidery. To help us better assess the sizing concern and explore the best possible resolution, we kindly invite you to share: - Photos of the received polo shirt, clearly showing the fit or sizing issue - If possible, a comparison photo with other polo shirts labeled as size L This will allow our team to review the concern thoroughly and ensure your feedback is passed along to our product development team for evaluation and improvement. If you're open to exploring alternative styles, we invite you to browse our Polo Shirt collection (https://www.vistaprint.co.uk/clothing-bags/polos), which includes a variety of fits, materials, and brands designed to suit different preferences and body types. Should your request be urgent or if you’d prefer to speak with someone directly, our Customer Support team is available at 0800-028-6962, or you can visit our Help Centre (https://www.vistaprint.co.uk/customer-care/help-centre/) for assistance. Thank you again for your insight—it helps us improve and ensures we continue delivering products that meet your expectations.