Sizes are not right
26 Aug 2025 | kerry a. |
Verified Buyer
Response from Vistaprint Customer Care Team:
Thank you so much for sharing your feedback. We’re truly sorry to hear that the Sol’s® Pasadena Women's Short-Sleeve Polo – Size L didn’t meet your expectations in terms of fit. We understand how important accurate sizing and comfort are—especially when ordering apparel for professional use or team wear—and we appreciate your thoughtful comments about the style and embroidery.
To help us better assess the sizing concern and explore the best possible resolution, we kindly invite you to share:
- Photos of the received polo shirt, clearly showing the fit or sizing issue
- If possible, a comparison photo with other polo shirts labeled as size L
This will allow our team to review the concern thoroughly and ensure your feedback is passed along to our product development team for evaluation and improvement.
If you're open to exploring alternative styles, we invite you to browse our Polo Shirt collection (https://www.vistaprint.co.uk/clothing-bags/polos), which includes a variety of fits, materials, and brands designed to suit different preferences and body types.
Should your request be urgent or if you’d prefer to speak with someone directly, our Customer Support team is available at 0800-028-6962, or you can visit our Help Centre (https://www.vistaprint.co.uk/customer-care/help-centre/) for assistance.
Thank you again for your insight—it helps us improve and ensures we continue delivering products that meet your expectations.