Russell™ Ladies Classic Polo

Thank you for sharing your feedback with us. We are glad to hear that you found the overall quality of the shirts good for your team at A-Squared Alarms, but we are sorry to hear that the fit ran much smaller and tighter than expected, even after sizing up. Please be advised that the Russell™ Classic Cotton Polo Shirt features a medium fit. This means it is designed with a semi-fitted silhouette—a universally flattering cut that bridges the gap between a tight, body-hugging style and a loose, oversized look. Because of this specific cut, we highly recommend checking the detailed size chart on the product page for future orders. This allows you to make adjustments, whether that means staying with your usual size or sizing up by one or two sizes, depending on your team's preferred and most comfortable workday fit. Thank you again for your review and for your valuable recommendation to other customers. We look forward to providing a more comfortable fit for your team next time.

We're really sorry to hear the recent order didn’t meet your expectations. Upon review, it looks like this time you ordered the Russell™ Stretch Polo Shirt, whereas your previous order was for the Russell™ Ladies Classic Polo. The two styles do differ in fit and fabric. The Stretch Polo is designed with a roomier, more flexible cut, which may explain why it feels larger and behaves differently when washed. That said, we absolutely understand how easy it is to expect the same product, especially when the names and branding are so similar. If you’d like, we can help guide you back to the style you preferred, or discuss options. We really appreciate your support and want to make sure you’re happy with your purchase.

We're sorry to hear that the polo was too small. We understand that you're disappointed with this and, we wanted to make this up to you. Your account was reviewed and, we've taken the necessary steps to make this right. Also, an email will be sent to you with more information about this. We hope this helps.