Thank you for sharing your feedback with us. We’re glad to hear you were pleased with the embroidery quality. However, we’re sorry to hear about the sizing concern with your t-shirt. As sizing may vary depending on style and brand, we always recommend using the size chart provided on the product page as a guide when selecting your size. To help make this right, we’ve taken action on your account to address the matter, you’ll receive a separate email with the details shortly. Please also rest assured that your comments regarding the sizing will be shared with our team for review, as this is not the experience we aim to deliver.

While we're pleased to hear that you were satisfied with the print quality on the polo shirts, we're genuinely sorry to learn that the fit did not meet your expectations and felt tight. We completely understand how disappointing it can be when sizing doesn’t match your needs, and we’re here to help make things right. To support you with future purchases, we recommend referring to the detailed size charts available on our web page during checkout. These guides are designed to help you find the most accurate fit based on your measurements. Additionally, we have contacted you via email to follow up on your concern and offer a suitable resolution. We look forward to hearing from you soon.