Thank you for sharing your feedback on the Elevate™ Calgary Men's Short Sleeve Polo Shirt—we’re truly sorry to hear that the fit didn’t meet your expectations. We understand how frustrating it can be when sizing feels inconsistent, especially when you're relying on a trusted standard. The Calgary Polo is designed with a Standard fit, intended to be comfortably tailored throughout. However, we recognize that sizing can vary depending on style and cut, and your experience highlights the importance of clearer guidance. We’ve shared your comments with our product team to help improve sizing clarity and customer experience moving forward. To help us better understand and resolve the issue, we kindly ask if you could share: -A photo of the item received, ideally alongside other polo shirts of the same size for comparison -The specific size affected, so we can escalate this properly For future orders, we recommend reviewing the size chart available on the product page, which includes measurements in centimeters. And if you're exploring other options, our full range of Men’s Polo Shirts (https://www.vistaprint.co.uk/clothing-bags/polos/mens-polo-shirts?refinementList%5Bf_Gender_ss%5D%5B0%5D=Men) includes various fits and styles that may better suit your preferences. We’re glad to hear the logo stitching met your expectations, and we’re here to help ensure the rest of your experience does too.

We completely understand how important accurate sizing and a comfortable fit are, and we’re truly sorry to hear that the measurements of the Elevate™ Calgary Men's Short Sleeve Polo Shirts were smaller than anticipated. Your comfort and satisfaction matter to us, and we’re committed to making this right. To help ensure a better fit for future orders, we recommend using the detailed size charts provided on the website at checkout. These guides are tailored to assist you in selecting the most accurate size based on your individual measurements. In addition, we’ve reached out to you via email to further address your concerns and offer a suitable resolution. We look forward to your reply.