We are sorry to hear that you were completely not satisfied with the t-shirts. To preserve your Polo shirt and something we always remind our customers is to make sure that they always turn the polo shirt inside out when washing on cool and only rarely wash it on warm cycles. Upon carefully checking your account we can see that you ordered 8 Polo-shirts in different sizes. Please confirm to us if all or part of the order was affected so we can take the necessary action. We are in the process to review your request and we will communicate an email shortly with more details. We constantly collect and inspect feedback that can help us provide services that our customers can use with satisfaction. Thanks for voicing your concern and we will remain at your disposal for further assistance.

We deeply regret to hear the logo was misprinted, we'll check the cause of this. In an effort to resolve the matter and ensure your satisfaction, we have reviewed your account and applied a merchandise credit for the amount that was charged. 

We appreciate your feedback and we are extremely sorry that the colours were not as expected. We strive to deliver the best products and services and your satisfaction is highly important to us. Therefore, we will be reaching out to you to make sure this is rectified.