We apologize that the Polo Shirt did not meet your expectations. We're always looking for ways to make our service better. Furthermore, we want to ensure your satisfaction and have taken the necessary action on your order. You'll receive a confirmation email with more details. Your time and patience in working this out with us are greatly appreciated.

Thank you for taking the time to review the B&C™ Long Sleeve Polo Shirt. We regret that the quality of the material is a disappointment. It is described as made from 180 g/m², 100% pre-shrunk ringspun organic cotton. For future orders, we recommend going through the product specifications to help with your selection. You may also contact customer care so that we can make recommendations, as we are certain there are options that would better meet your needs. The necessary action was taken to assist; please see the email sent outlining our resolution.

We are sorry that you are not satisfied with how the logo turned out. We understand that branding is an important part of any business and we take that responsibility seriously. Allow us to make things right for you. Kindly respond to this email with the images of the item received, and then we'll work with you to find a solution that you'll be happy with. Thank you for bringing this to our attention, and we look forward to hearing from you.