We’re sorry to hear that the Sol’s Race Women’s Soft Shell jacket did not fit as expected. We understand how frustrating it can be when sizing does not align, especially when the sleeves and chest area feel too tight. We recommend reviewing the size chart on the product page for future reference, and please reach out to us so we can help make this right. If your request is urgent, and you need immediate assistance, don’t hesitate to contact our Customer Support team directly at: https://www.vistaprint.com/customer-care/help-center/. We’re here to help.

We are committed to providing exceptional service and regret that we fell short this time. We’d appreciate the opportunity to make it right and need your assistance. Please reply to the email with a photo of the item received so we can find a resolution that meets your expectations. We can process a replacement or explore other suitable options, just let us know how you'd like to proceed.

Thank you for your review submission. We're sorry the jackets did not fit as expected. We'd love to assist you with placing a new order for larger size jackets. An email will be sent shortly with more details on how we'll be able to help. Please feel free to contact us directly for assistance with your new order. Your satisfaction is of utmost importance to us, so we look forward to working with you again.