We are committed to providing exceptional service and regret that we fell short this time. We’d appreciate the opportunity to make it right and need your assistance. Please reply to the email with a photo of the item received so we can find a resolution that meets your expectations. We can process a replacement or explore other suitable options, just let us know how you'd like to proceed.

Thank you for your review submission. We're sorry the jackets did not fit as expected. We'd love to assist you with placing a new order for larger size jackets. An email will be sent shortly with more details on how we'll be able to help. Please feel free to contact us directly for assistance with your new order. Your satisfaction is of utmost importance to us, so we look forward to working with you again.

We appreciate your feedback, and we're sorry to hear the final rendering of your Sol’s Race Women's Soft Shell Jacket didn't meet your expectations. For future orders, we recommend checking the product specifications first before ordering, so proper expectations can be set. We're committed to ensuring your satisfaction. Please reply to this email with images of what you received, and we'll work with you to find a satisfactory solution.