We're sorry to hear that your Sol’s Norman Men's Fleece Jacket fell short of your expectations, and we greatly appreciate your feedback. Your account was reviewed and, we saw that you were assisted by one of our Customer Care Specialists. Feel free to dispose of the item received. Your feedback will be forwarded to the respective team for improvement.

Thank you for your feedback. We're glad to hear that you found the quality of our Norman Men's Fleece Jacket to be good. However, we apologize if the sizing did not meet your expectations, and if there was inconsistency between the fit of the items ordered. You will receive a follow-up email shortly regarding this review. Feel free to take a look at our larger size jacket or a different brand. Here's a helpful link - https://www.vistaprint.co.uk/clothing-bags/jackets. We'll be sure to have your feedback passed on.

Thanks for sharing a review. We are sorry that the quality and embroidery of the jackets fell short of your expectations. We sincerely apologize for the inconvenience and disappointment you have experienced, and we're willing to assist you with the matter. We took the necessary actions to resolve the issue and then sent you an email with further details. You may be confident that the relevant teams will receive your input and review it for quality. Your satisfaction is very important to us, and we look forward to doing business with you again.