Poor logo embroidery.
2 Mar 2022 | Stewart
Response from Vistaprint Customer Care Team:
We are sorry to read that the final rendering of your embroidered products did not meet your expectations. Designs for embroidered products require additional attention. Since the artwork is being stitched, not printed, onto the surface of the fabric, there are special restrictions that must be taken into consideration. To ensure your selected items looks their best, we recommend sizing your font as large as possible, and avoiding fonts that are very detailed and thin. We are committed to maintaining your total satisfaction. As a result, we have credited your account with a credit note, valid for 12 months, which you can use and apply for your next orders. We will remain at your disposal for further assistance.