We are glad to hear that you are pleased with your Russell™ Ladies Full Zip Outdoor Fleece. Upon reviewing your order, we noted that it was placed with Economy delivery speed and was expected to arrive by December 29. According to tracking, the parcel is marked as delivered on December 17. We sincerely regret any confusion or frustration caused by the delivery experience with DPD and have reported the matter to our shipping teams for further review. Regarding your note about embroidery on the back, we will share your feedback with our quality teams so they can consider improvements for future products. We appreciate your patience, and thank you for taking the time to share your experience.