B&C™ ID.501 Women's Fleece Jacket

We are sorry to hear that the B&C™ ID.501 Women’s Fleece Jacket you received was a bit tight. To address this, we have processed a free replacement order in the XL size as requested, and a confirmation email with the updated order details will be sent to you shortly. To help with future purchases, we strongly recommend consulting the size charts available on our product pages and during checkout. These guides provide a clear overview of each item’s fit, helping you select the size that will best suit your needs and avoid similar issues. We appreciate your understanding and are confident the replacement jacket will provide the proper fit and comfort you were expecting.

We are sorry to read that the final rendering of your Women's fleece jacket did not meet your expectations. To support you through this, we need some information from you. Could you send us a photo of the received jacket to [email protected] with details so we can review it? We will appreciate your interest in collaborating with us on this. We are committed to maintaining your total satisfaction. As a result, we have credited your account with a credit note, valid for 12 months, which you can use and apply for your next orders. We will remain at your disposal for further assistance.