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14 Apr 2024 | Sharmina | Verified Buyer
Response from Vistaprint Customer Care Team:
Thank you for sharing a review. We're happy that the tote bags' print quality met your expectations. Yet, we apologize that you did not receive the entire quantity and that some bags had significant wrinkles. We appreciate you taking the time to let us know about this, and we are willing to help. To help us communicate your input to the relevant department and work toward a solution you'll be happy with, please reply to this email with images of the defective bags you received. Your satisfaction is of the utmost significance to us, and we look forward to your reply.