Thank you for sharing your feedback. We’re glad to hear you were pleased with the tote bags that were printed correctly, and we sincerely apologize for the misaligned items that caused disappointment, especially given the importance of your upcoming event. We’ve reviewed your account and found that one of our Care Specialists has already assisted you with this concern and processed a replacement for the affected tote bags at no cost to you. We appreciate your patience and understanding, and we hope the replacement items meet your expectations. Please don’t hesitate to reach out if there’s anything further we can do to support you.