Vista Account Terms

Last updated: 12 April 2024

Please read these Vista Account Terms (“Account Terms”) carefully. These Account Terms govern your registration, access and use of your Vista Account (the “Account”). By registering for, accessing or using the Account, you agree to be bound by these Terms. We reserve the right to make changes to these Account Terms at any time without prior notice. You should review these Account Terms each time you access your Account. When we make updates to the Account Terms, we will update the date at the top of this page. By using the Account after a new version of the Account Terms has been posted, you agree to the terms and conditions of such new version.

Terms and Conditions of the Signature Services
The websites of Vista’s signature services (including VistaPrint, VistaCreate and 99designs by Vista) and the products and services featured and available on those signature services’ websites are subject to their own general terms and conditions. You agree to be bound by these separate terms when you access or use the signature services’ respective websites (including mobile websites) and the related tools, applications and/or services (“Signature Service Sites and Apps”). Please read the general terms and conditions that apply to each of our Signature Service Sites and Apps as listed below (each, “Signature Service Terms”):

If there is a conflict between these Account Terms and any of the Signature Service Terms, the Signature Service Terms shall take precedence.

  1. Legal Agreement
    These Account Terms constitute a binding and enforceable legal agreement between you and Cimpress Schweiz GmbH, a Swiss limited company and a wholly-owned subsidiary of Cimpress plc, an Irish public limited company. Cimpress Schweiz GmbH and certain other Cimpress plc subsidiaries collectively operate the Vista global e-commerce business. When used within these Account Terms to refer to a business entity, the term “Vista” shall be interpreted to refer collectively to Cimpress Schweiz GmbH and those Cimpress plc subsidiaries that participate in the operation of the Vista business.

  2. Your Account
    2.1 Before you can place an order online or use certain of the services or features offered on the Signature Service Sites and Apps, you will need a Vista Account. We provide a single sign-on functionality, which allows us to offer features such as the ability to use your log-in credentials across our signature services, including VistaPrint, VistaCreate and 99design by Vista.
    2.2 You agree that you will provide complete, current and accurate information about yourself as requested and that you will keep that information up to date. Any personal information collected will be treated as described in our Vista Privacy and Cookie Notice. You are responsible for safeguarding the confidentiality and security of the log-in credentials that you use to access your Account. You are responsible for all activities and actions that occur under or through your Account. You will immediately notify us of any unauthorised use of your Account.
    2.3 You must be at least 18 years of age to create and use a Vista Account. By creating a Vista Account, you represent that you are at least 18 years old.
    2.4 We reserve the right, in our sole discretion, to temporarily or permanently suspend and/or terminate our service to you and/or your Account at any time and for any reason, including, without limitation, your violation of these Account Terms, any Signature Service Terms and/or additional terms, any Signature Service Sites and Apps and/or your having engaged in undesirable activities. This action is entirely at our discretion and no correspondence will be entered into. You agree that we shall have no liability of any kind to you or to any third party arising from such refusal, suspension or termination.

  3. Indemnification
    You agree that you shall indemnify and defend Vista, its directors, officers, and employees, against all claims, liability, damages, costs and expenses, including reasonable legal fees and expenses arising out of or related to your breach of these Account Terms.

  4. Disclaimer of Warranty
    YOUR ACCOUNT IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. YOU ACKNOWLEDGE THAT OPERATION OF THE ACCOUNT MAY NOT BE UNINTERRUPTED OR ERROR FREE.

  5. Limitation of Liability
    IN NO EVENT SHALL VISTA OR ITS LICENSORS, SUPPLIERS, OR VENDORS, OR THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR FOR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA, OR PROFITS, WHETHER OR NOT VISTA HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGE, ARISING OUT OF OR IN CONNECTION WITH THE USE OF YOUR ACCOUNT INCLUDING WITHOUT LIMITATION, DAMAGES ARISING FROM MISTAKE, OMISSION, VIRUS, DELAY, OR INTERRUPTION OF SERVICE. IN NO EVENT SHALL VISTA BE LIABLE OR RESPONSIBLE FOR ANY DAMAGES OR CONSEQUENCES ARISING FROM OR RELATED TO YOUR INAPPROPRIATE OR UNAUTHORISED USE OF YOUR ACCOUNT.

  6. Export laws
    You represent and warrant that at all times you have complied and shall comply with all applicable restrictions arising out of any and all relevant sanctions and export and trade controls legislation, regulations or orders of the United Nations, the European Union and its Member States, Norway, Switzerland, the United Kingdom, the United States of America, and any other country whose laws, regulations or orders apply to the parties involved or activities covered or contemplated by these Terms (collectively, the “Trade Laws”) and that you shall also refrain from performing any activity or omitting to perform an activity that will expose Vista to breaching Trade Laws or any enforcement action or restrictive measures under the same. You further represent and warrant that you are not: (a) designated or otherwise sanctioned under, nor are ultimately owned (as to 50% or more of the shares or voting rights) or controlled by, or acting on behalf of, any party designated or otherwise sanctioned under, Trade Laws; or (b) ordinarily resident, organised or located in, nor will transfer directly or indirectly any products or services received from any of Vista’s signature services to: Cuba, Iran, North Korea, Syria, the Crimea region (including Sevastopol), the so-called Donetsk People's Republic (DNR) or the so-called Luhansk People's Republic (LNR).

  7. Privacy and Cookie Policy
    The Vista Privacy and Cookie Policy describes how we collect, use, process, disclose, share, store and protect the information that you submit to us during the use of our Site and your Account. The Vista Privacy and Cookie Policy applies to every Site visit and every use of our services.

  8. Governing Law, Jurisdiction and Dispute Resolution
    8.1 All issues related to the protection, infringement, or misuse of copyrighted materials shall be governed by the copyright laws of the United States of America. All other matters relating to your access to or use of the Account shall be governed by the laws of the Netherlands. You agree that the United Nations Convention on Contracts for the International Sale of Goods will not apply to any sale under these Account Terms.
    8.2 Any legal action or proceeding relating to or arising from your access to or use of the Account shall be instituted in Amsterdam, the Netherlands. You agree to submit to the jurisdiction of courts sitting in Amsterdam, the Netherlands and agree that venue in these courts is proper in any such legal action or proceeding. You also agree not to assert in any legal action or proceeding involving Vista that a court sitting in Amsterdam, the Netherlands, is an inconvenient forum for such legal action or proceeding.
    8.3 The European Commission provides a platform for the out-of-court resolution of disputes (ODR platform), which can be accessed here: http://ec.europa.eu/odr. We are not willing to enter into a dispute resolution proceeding before the SGC (the Dutch Foundation for Consumer Complaints Boards).