Wireless Charger Doesn't Wirelessly Charge
17 Sept 2024 | Zoe | Verified Buyer
Response from Vistaprint Customer Care Team:
We're sorry to hear that your wireless charger is not working as it should and will be happy to see how best we can help. Please note that it would be required that the powerbank is fully charged for it to properly function. If the product is at a low battery capacity it with not charge the device for long. If it is fully charged when you try to wirelessly charge your device, please let us know so we can look into this further.