Thank you for taking the time to share your feedback. We’re sorry to hear that the final result on your pens didn’t meet your expectations, especially regarding the placement of your logo. While we do our best to provide accurate previews during customization, we understand how difficult it can be to visualize how a design wraps around a smaller item like a pen. To help us better understand the concern, could you kindly share images of the pens showing the concern? This will allow us to review and see how we can best assist you moving forward. We truly appreciate your understanding and look forward to resolving this with you.