Our white photo mugs are both dishwasher and microwave-safe. Heat-changing mugs are hand-wash only and should not be used in the microwave. Black mugs should also be hand-washed to maintain the finish.

Our standard mugs come in white, with 7 different colour options for the handle and interior – perfect for matching your design or brand colours.

Our heat-changing mugs are available in plain black only. When hot liquid is added, the mug’s colour will change to reveal your design.

You can choose between 2-sided or wraparound printing when designing your custom mug. With 2-sided mugs, you can add two separate images, special messages or a combination of the two. Wraparound mugs use one single image, design or text that’s printed around the whole mug. If you’re creating promotional mugs for your business, you can upload your logo or message and choose where you’d like it to appear.

When they’re empty and cool, these mugs are black — they look like plain mugs. When warm liquid is poured in, the heat changes the mug, revealing your custom design. When the magic mug cools down again, the reverse effect happens, and the mug slowly reverts to black.

If you’re uploading an image or design for mugs, one trick is to ‘knock out’ the white in your design. Photo imaging or design software makes it possible to remove any colour from that part of your design. Then, when you add that same design, the white of the custom mug will be visible – no need to colour match!

Not at this time.

Our custom mugs are one of our most popular gifts – and for good reason. With the brilliant print quality, accessible pricing and hundreds of customisable templates, you’re not only getting a first-rate keepsake, but one that’s as thoughtful as it is affordable.

No. Our design experience allows you to edit and customise the same mug template for different recipients, without having to start a new order.

To take advantage of this feature, click on the ‘Names’ icon when customising your mug in the studio. You’ll be shown a variety of naming options and placeholders. Our placeholders not only let you add a different name to each mug, but also job titles and more.

Select the appropriate placeholder(s) and then head to the next page where you can enter individual names, details and even different accent colours for each recipient. From there, proceed to place your order.