We deeply regret learning that the ink pads you received had open lids, resulting in damage to the other items in your parcel. We fully understand your frustration and sincerely apologize for the inconvenience this has caused. Please allow us the opportunity to make this right. To assist you further, kindly reply to this email with photos of the affected items and specify whether it was the red or blue ink pad that was open. This information will help us report the issue to our team and ensure a satisfactory resolution. Thank you for bringing this matter to our attention. We look forward to your prompt reply.