Thank you for sharing your thoughts on the VistaPrint® Design Wrap Ballpoint Pen. We are pleased to hear it is of great quality. Please note that the clip can be rotated by holding the bottom part of the pen firmly and rotating the clip away from the information it is covering up. We recommend that you try this workaround and let us know by responding to this email if it helps.

Thank you for reviewing the VistaPrint® Design Wrap Ballpoint Pen. We regret hearing that one of the pens has leaked. This isn't typical, and we are happy to offer a replacement order for the pen. The order number will remain the same as the original order, and you may track the status by going to your Order History under My Account. For quality purposes, we kindly ask that you respond to this email with a photo showing the issue with the pen. We trust this will be helpful.