Loading...
Thumbnail of example 1 of selected product
Thumbnail of example 2 of selected product

SatinSub® Durham Black Mug

9 Reviews
  • Stoneware material
  • Duraglaze® coating is 100% dishwasher proof and microwave safe
  • 313ml volume capacity
Color:
Black
Decoration Technology
Decoration Area:Wraparound
Cup o’ joe.
  • Stoneware material
  • Duraglaze® coating is 100% dishwasher proof and microwave safe
  • 313ml volume capacity
Enjoy your morning caffeine in this stoneware mug. It will serve up your logo and create a daily reminder of your brand.
Product features
Product ID
PRD-5A322CA1
Type
Mug
Brand
SatinSub
Material Details
Stoneware
Volume
313ml
Length
None
Width
None
Height
98mm
Diameter
82mm
Quality
Premium
Has leakproof cap
False
Colour Change
False

Designs

Select a design template to preview it on the product. Click 'Continue' to customise it.

Review Snapshot

9 Reviews
Write a Review
Ratings Distribution
  • 5 Stars
    1
  • 4 Stars
    0
  • 3 Stars
    0
  • 2 Stars
    0
  • 1 Star
    8
Ease of Design
Product Quality
Product Value

Reviewed by 9 customers

yes i would

17 Mar 2024 | Tessa | Verified Buyer

son loved his mug

Don't bother

9 Feb 2024 | rob | Verified Buyer

Design is fine but the mug is chipped and far from satisfied with it. Vista print can count on me not buying this from them again!

Response from Vistaprint Customer Care Team:

We're terribly sorry to hear that the mugs you received are chipped. This is not the type of service we want you to receive, so we sincerely apologize for any inconvenience this may have caused. We're happy to make things right by placing a free reorder for another set of mugs. You should receive the order within a few days. This is not a typical experience, and we'll definitely have to team review the matter. Thank you for bringing the issue to our attention and giving us the chance to help.

Don't bother
Don't bother

Nice mug. Shame about the print.

3 Oct 2023 | Paul | Verified Buyer

Nice looking mug, but the printing is awful. The circular logos are squashed and not fully round. And the colours are way off from the uploaded design. The main orange looks almost brown ☹️ Took a chance m, but very disappointed.

Response from Vistaprint Customer Care Team:

We're so sorry to hear that the logo was not printed correctly on the mugs. This is not the type of service we want you to receive, so we sincerely apologize for any inconvenience this may have caused. We're happy to make things right by placing a free reorder for another set of mugs. You should receive the order within a few days. This is not a typical experience, and we'll definitely have to team review the matter. Thank you for bringing the issue to our attention and giving us the chance to help.

Nice mug. Shame about the print.
Nice mug. Shame about the print.

Mug

14 Aug 2023 | Lor

Print is different on both size

Response from Vistaprint Customer Care Team:

We apologize for the inconvenience caused. We understand that the print should be consistent across both sizes of the mug received. We would love the chance to make it right for you, please reply to this email and let us know if both mugs in the order were affected. We look forward to hearing from you.

Mug
Mug
Product Quality
Ease of Design
Product Value

Ugly transfer, poor detail and positioning

25 Jul 2023 | Jon

The mug itself is solid but the printing was very disappointing. The print is a transfer and despite the background of the design having been transparent it is surrounded by an obvious, ugly rectangle. The positioning of the text was also off centre and not like the preview. Finally, the detail of the design - e.g. words and labels - was blurry and barely legible. The positioning and small text are forgiveable - perhaps I was trying to do too much for the format - but the real problem is the transfer rectangle that makes it look cheap and ugly.

Response from Vistaprint Customer Care Team:

Thanks for bringing this to our attention. It's unfortunate that the print quality on the Mug did not come out as expected, and we apologize for the dissatisfaction. Since customer happiness is important to us, we have taken the necessary steps on your account to address the issue. You will be sent an email with more details of the resolution. Your concern regarding the print transfer will be forwarded to the appropriate team.

Product Quality
Ease of Design
Product Value
Displaying Reviews 1-5