T-shirts come up small
20 Apr 2024 | Valerie | Verified Buyer
Response from Vistaprint Customer Care Team:
Thank you for sharing a review. Although we're happy that you were pleased with the design, we apologize for your dissatisfaction with the fit and material of some of your t-shirts. We truly regret not meeting your expectations this time, and please know that this is definitely not the kind of experience we aim to provide. To make things right for you, we processed a free replacement order with the next size up. The order number will remain the same. Once your package is shipped, you'll get an email with a new tracking number. Your comments are very valuable in highlighting areas where our products could be enhanced, and rest assured that we'll share them for review and future enhancement.