Really nice-looking poster, but black wasn't black enough.
10 Apr 2024 | Ana | Verified Buyer
Response from Vistaprint Customer Care Team:
Thank you for your review of the poster. We regret to hear the black background of the poster didn't turn out as expected. After examining the document, we noticed the image that was uploaded had a black background which didn't match the black background for the poster template that was selected. To ensure your satisfaction, we have removed the black background from the uploaded image, then process a free replacement order to arrive soon. The order number will remain the same as the original order, and you can track the status of the replacement by going to your Order History under My Account. In the future, we recommend removing any background color on your image before or after uploading it as no two black will be the same shade if there are created in different design platforms. We trust this will be helpful.