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SatinSub® Durham White Mug

6 Reviews
  • Ceramic (stoneware mug)
  • Duraglaze® coating (100% dishwasher and microwave safe)
  • 285ml volume capacity
Color:
White
Decoration Technology
Decoration Area:Wraparound
Cup o’ joe.
  • Ceramic (stoneware mug)
  • Duraglaze® coating (100% dishwasher and microwave safe)
  • 285ml volume capacity
  • Made in UK
Enjoy your morning coffee in the SatinSub® Durham Mug. It will serve up your logo and create a daily reminder of your brand.
Product features
Product ID
PRD-EBB0218E
Type
Ceramic Mug
Brand
SatinSub
Material Details
Stoneware
Volume
285ml
Length
None
Width
None
Height
92mm
Diameter
80mm
Quality
Premium
Has leakproof cap
False
Colour Change
False
Pricing Summary
Savings increase with every unit you add.
QuantityUnit PriceSavings
on min. quantity price		Total Price
min. quantity
1
£14.24 (inc. VAT)-...
5
...10%...
22
...37%...
106
...45%...
lowest price
501
£7.54 (inc. VAT)47%...
No set-up fee

Designs

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Review Snapshot

6 Reviews
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Ratings Distribution
  • 5 Stars
    2
  • 4 Stars
    0
  • 3 Stars
    1
  • 2 Stars
    0
  • 1 Star
    3
Ease of Design
Product Quality
Product Value

Reviewed by 6 customers

I would buy this item again.

5 Apr 2024 | David | Verified Buyer

It is what I wanted it for. ⁰

Poor print quality, not a good replica of image

18 Dec 2023 | CJ

The mug itself is nice but the quality of the printing is appalling. There is no detail and it's all out of proportion, not to mention it doesn't "wrap around" like the icon suggests. These were supposed to be gifts with a pet portrait I drew for the owners of the pets; there is no way I can give these to them when the image is not recognizable as their pets. Will be requesting a refund. Wish I'd read other reviews before ordering as I am not the only one to have this issue

Response from Vistaprint Customer Care Team:

Thank you for submitting the review. We're happy to hear that you enjoyed the mug, but we're sorry the print quality of your photo didn't meet your standards. Your feedback is valuable in identifying areas where we can improve our services, and we will forward your remarks to the appropriate teams. We're also happy to notice that you spoke with a customer service representative who visited your account and took the necessary action to resolve the issue.

Poor print quality, not a good replica of image
Product Quality
Ease of Design
Product Value

Yes I would but

19 Apr 2023 | DAVID | Verified Buyer

Really pleased my wife loves the mug .Thankyou

Response from Vistaprint Customer Care Team:

We're amazingly thankful that you're going to buy our products again and that your wife loves the mug. Thanks again for your review, and we look forward to assisting with your next product of interest soon.

Absolutely rubbish design function

18 Apr 2023 | Richard | Verified Buyer

The logo is placed all wrong but it was impossible to see the position of the handle on the design function before buying. Rubbish

Out of proportion artwork and poor print quality

24 Mar 2023 | James M

Artwork has been warped out of proportion considerably. As this was a one-off, 'cost effective' product, I wasn't expecting the best. But I would at least think that my artwork would have been treated with care. The print quality is also very poor; very grainy on the lighter tones and edges are fuzzy. I might have forgiven the print quality if my artwork was printed proportionately. I've been working as a graphic designer for over 10 years, so I can say with confidence that the issue is not with my set up. The preview before ordering all looked good, however the execution was absolutely terrible. Another slight fault, (again given the price point, could have been forgiven) is that the rim of the mug has a few dark marks on it. This was supposed to be a fun little present for my partner, however I feel as though it belongs in the bin.

Response from Vistaprint Customer Care Team:

We are incredibly grateful that you took the time of your day to leave us this review and we’re sorry to hear of your less-than-satisfactory experience with the mug. We would love to hear a bit more about your experience. Mind sending us a photo of the received mug that needs to be addressed so this can be forwarded to the right channel for review and improvement? As a result, we are in the process to review your request and we will communicate an email shortly with more details. We constantly collect and inspect feedback that can help us provide services that our customers can use with satisfaction. Thanks for voicing your concern and we will remain at your disposal for further assistance.

Product Quality
Ease of Design
Product Value
Displaying Reviews 1-5