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Image & Upload Help
Unfortunately no, we can't - but we can help you find an image in the Vistaprint image library.
When you upload an image to www.vistaprint.co.uk you assert that you have appropriate rights to that image and represent that you are not infringing on the trademarks or copyrights of others.
These principles are outlined in more detail on our Terms of Use page.
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No. A watermark indicates that an image, photograph, symbol or logo is protected.
To upload an image on www.vistaprint.co.uk you must have appropriate rights to any text or graphics that you incorporate into your products and you represent that you are not infringing on the trademarks or copyrights of others.
If you wish to obtain a non-watermarked version, please contact the image owner.
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Create your document at the full bleed size if you are working in an illustration program (such as Adobe Illustrator or Corel Draw) or a photo editing program (such as Adobe Photoshop or Corel Photo-Paint), we recommend that you create your document at the full bleed size. This will prevent any white edges from showing at the borders after the final product is trimmed.
Trim Size refers to the amount of the image that will definitely appear on your document, and is safe from being cut off. Trim size is indicated by the dashed line border on your document, which is roughly 1/8 of an inch from the edge of the document.
Create your document at the trim size if you are working in a layout program (such as QuarkXPress or Adobe InDesign) we recommend that you create your document at the trim size and include the specified amount of bleed for your product (.137). When you export your document as a PDF for upload, make sure to include the bleed in your output settings so that the final upload PDF document is at the full bleed size for your product.
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All content within the safety line is guaranteed to be on your printed product.
Content outside this line may be cut off during the trimming process.
For best results, keep text and important parts of your photos, logos, and designs within the safety line.
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The bleed line marks the outermost point where your product could be cut. Background colours or images that extend completely to this line are called full bleed.
Full bleed ensures your background will print to the edge of your product.
White edges occur when the background does not extend to the bleed line.
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The trim area is the space between the safety line and the bleed line where your product is cut.
For best results, ensure all important content is within the safety line and that the background extends to the bleed line.
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You can, but we recommend you don't. Borders can come out uneven or lopsided due to our cutting process.
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To upload your image(s), please follow the steps below.
For business cards and postcards:- Go to the All Products page and select your product.
- Click Start with your logo or Use your complete design.
- Select a size and layout if applicable, and then click Continue.
- If necessary, select the Image tab.
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Select where you would like to upload the image from: My Computer, Previous Uploads, Image Library or Facebook.
Note: To access all previous uploads, you must be logged in. - Locate the image, select it and click Open.
- If necessary, drag the image from the Recent Images tab to the placeholder on your document/product.
- Click the image to access editing options: Move/Resize, Crop/Rotate, Replace, Duplicate, Delete
- When you are satisfied with the preview, you're ready to order.
- Go to All Products page and select your product.
- Select the option to Use/Upload a complete design.
- Select a size and layout if applicable, and then click Continue.
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Select where you would like to upload the image from. For example, My Computer or Previous Uploads.
Note: To access all previous uploads, you must be logged in. - Locate the image, select it and click Open.
- If necessary, drag the image from the Recent Images tab to the placeholder on your document/product.
- Edit the image. When you are satisfied with the preview, you're ready to order.
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Note: Not all products have a printable back side.
- Click Add a Back Side under your document in the design studio.
- If necessary, select the Design tab and select Upload Your Design.
- Select Full-Color or Grayscale Printing. (To leave the back blank, select Blank.)
- Click the image placeholder on your document and select Add Image.
- Select where you will locate the image to upload: My Computer, Previous Uploads, Image Library or Facebook.
Note: To access all previous uploads, you must be logged in. - Locate the image, select it and click Open.
- Click the image to access editing options: Move/Resize, Crop/Rotate, Replace, Duplicate, Delete
- When you are satisfied with the preview, you're ready to order.
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Vistaprint supports a variety of file formats for uploaded designs.
- Adobe Acrobat Document (*.pdf) (recommended)
- Adobe Illustrator Artwork 8.01- (*.ai) (recommended)
- Adobe Photoshop Image (*.psd) (recommended)
- Bitmap Image (*.bmp)
- GIF Image (*.gif)
- JPEG Image (*.jpg,*.jpeg)
- Microsoft Word 2010 (or earlier) Document (*.doc, *docx)
- PCX Image Document (*.pcx)
- PICT Image (*.pic, *.pict, *.pct)
- PNG Image (*.png)
- PostScript File (*.ps)
- Windows Enhanced Metafile (*.emf)
- Windows Metafile (*.wmf)
You may also download pre-sized product templates, available for the most popular design applications.
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Resolution is the degree of detail visible in a raster or vector image.
For more information, check out our video tutorial or continue reading below:
- High resolution means there are many dots per inch.
- Low resolution means fewer dots per inch, and poorer quality.
- For Vistaprint products, aim for at least 300 dpi at the desired image size unless Vistaprint indicates otherwise.
Vector images are not comprised of pixels; they are calculated and displayed with the help of mathematical equations.
- They can be stretched to any size while maintaining high quality.
- It is preferable to use vector images whenever possible.
We want you to love the products you order from Vistaprint. If you are worried about how your uploaded image or photo is going to look, give us a call and we'll take a look.
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A background image: Has text and/or photo frames, and other graphics can appear on top of it. Background images are applied to the full bleed size of the document you are creating (but you can reduce its size after uploading).
A logo: Appears on top of other design elements (for example, your uploaded background image or a design that is part of the template). However, it is possible add text on top of a logo image.
Remember, your photo or design must meet the required file size, image dimensions, resolution, and file format before uploading it to our website. See our Artwork Specifications for details.
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Good question. These terms are thrown around a lot in the printing and graphics world, and it is important to understand the difference.
For more information, check out our video tutorial or continue reading below:
CMYK
- Stands for Cyan, Magenta, Yellow, and key (black)
- Are the colours of ink used during the printing process
- More colour means more ink, which results in a darker image
- Printed items get brightness from paper; the absence of ink results in white (the common colour of paper)
- Created by printing coloured dots
RGB
- Stands for Red, Green, and Blue
- Are the colours of light used by your monitor to display images on screen
- More colour means more light, which results in a lighter image
- On-screen items get brightness from lights; the absence of light results in black
- Created by displaying coloured pixels
How does this affect me?
- Images you create on your computer should be created in CMYK mode.
- This will ensure that the colours you see on-screen will most closely match the final printed product.
- It’s hard to perfectly convert between RGB and CMYK
- Bright values produced by your monitor (in RGB) cannot be exactly reproduced in print (CMYK).
Note: a lot of digital images are JPEGs and JPEGs are almost always in RGB.
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Raster and vector images vary in terms of quality when you enlarge them. It is preferable to use vector images on your Vistaprint products whenever possible, especially for logos.
For more information, check out our video tutorial or continue reading below:
Raster images (like photos) are comprised of pixels – or, dots of colour.
- Enlarging a raster image makes its pixels more obvious since the pixels are stretched to cover more area. This lowers the quality of the image.
- Raster images with lots of details means there are more pixels, which results in larger file sizes.
- Common file types include: JPG, GIF, PNG, TIF
Vector images are created using mathematical equations to position points, lines, curves and basic shapes relative to each other.
- The equations are calculated every time the image is manipulated.
- Vector images remain high quality while keeping the file size relatively small.
- Common file types include: AI, EPS, PDF, SVG
Some raster images can be converted to vector. For help, please contact our Design Services team.
We want you to love the products you order from Vistaprint. If you’re worried about your image quality, give us a call and we’ll help you out.
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